How to Upgrade, Downgrade, Cancel, or Pause Your Membership

All membership changes are managed from the My Membership page in your account.

Upgrading or downgrading

  1. Go to the My Membership page
  2. Select the new plan you want
  3. Complete the checkout process

When you change plans:

  • The new credits are immediately added to your balance
  • Your billing date resets to one month from today
  • The new plan automatically replaces your previous one (you'll never have two active memberships)
  • Your existing active orders are not affected — they continue running

Cancelling

  1. Go to the My Membership page
  2. Click the Cancel button

When you cancel:

  • Automatic billing stops — you will not be charged again
  • Your unused credits remain in your account and never expire
  • You can use remaining credits at any time
  • You can reactivate a membership whenever you're ready

Pausing (PayPal only)

If you pay via PayPal, you have the option to pause your billing. When paused, you won't be billed until you manually resume. This option is not available for credit card payments due to processor limitations.

Changing your payment method

Because we don't store payment information locally, the simplest way to change your billing method is to purchase a new membership using your preferred payment method. The new plan will immediately replace the old one.